Legal

Privacy Policy

Your privacy is important to us. This policy outlines how RankBrain Solutions collects, uses, and safeguards your personal information.

Last updated: February 7, 2025

At RankBrain Solutions ("we," "us," or "our"), we are committed to respecting your privacy regarding any information we may collect while operating our website rankbrainsolutions.com and providing our SEO and digital marketing services. This Privacy Policy explains what information we collect, how we use it, and what choices you have.

01Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you express interest in our services, fill out a form, subscribe to our newsletter, request a strategy call, or otherwise contact us. This includes:

  • Name and contact details (email address, phone number)
  • Company name, job title, and website URL
  • Billing and payment information
  • Communication preferences
  • Any other information you choose to provide

Log Data

When you visit our website, our servers automatically record information that your browser sends. This log data may include:

  • Internet Protocol (IP) address
  • Browser type and version
  • Pages you visit and time spent on each page
  • Date and time of your visit
  • Referring URL and exit pages

Device Data

We may collect data about the device you use to access our website, including the device type, operating system, unique device identifiers, and general geolocation data (city or country level).

02How We Use Your Information

We use the information we collect for the following purposes:

  • Service delivery: To provide, operate, and maintain our SEO and digital marketing services
  • Communication: To respond to your inquiries, send service updates, and provide customer support
  • Marketing: To send promotional content, newsletters, and information about new services (only with your consent)
  • Analytics: To understand how our website is used, identify trends, and improve user experience
  • Personalization: To customize our website content and features to your interests and preferences
  • Legal compliance: To comply with applicable laws, regulations, and legal processes
  • Security: To detect, prevent, and address fraud, abuse, or technical issues

04Cookies & Tracking Technologies

We use cookies and similar tracking technologies (such as pixels and local storage) to collect information about your browsing activity on our website. Cookies are small data files stored on your device.

Types of Cookies We Use

  • Essential cookies: Required for the website to function properly (e.g., session management, security)
  • Analytics cookies: Help us understand how visitors interact with our website (e.g., Google Analytics)
  • Marketing cookies: Used to track visitors across websites to display relevant advertisements
  • Preference cookies: Remember your settings and preferences for a better experience

You can control cookies through your browser settings. Most browsers allow you to refuse cookies or alert you when a cookie is being sent. Please note that disabling cookies may affect the functionality of our website.

05Disclosure of Personal Information

We do not sell, trade, or rent your personal information. We may share your data with the following categories of third parties:

  • Service providers: Trusted partners who assist us in operating our website, conducting our business, or serving you (e.g., hosting, email services, analytics, payment processing)
  • Professional advisors: Lawyers, accountants, and other professional advisors as required
  • Legal requirements: When required by law, subpoena, or other legal process, or to protect our rights, privacy, safety, or property
  • Business transfers: In connection with a merger, acquisition, reorganization, or sale of assets, your information may be transferred as a business asset

All third-party service providers are contractually obligated to protect your data and use it only for the purposes we specify.

06International Data Transfers

Your personal information may be stored and processed in any country where we or our service providers maintain facilities. If we transfer your information outside your country of residence, we will ensure that appropriate safeguards are in place in compliance with applicable data protection laws.

07Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. When your data is no longer needed, we will securely delete or anonymize it.

For marketing communications, we retain your contact information until you unsubscribe or request deletion. For client service records, we typically retain data for up to 3 years after the end of our engagement, unless a longer period is required by law.

08Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

  • SSL/TLS encryption for data in transit
  • Encrypted storage for sensitive data at rest
  • Regular security assessments and vulnerability testing
  • Restricted access to personal data on a need-to-know basis
  • Employee training on data protection and privacy

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

09Your Rights & Choices

Depending on your location and applicable laws, you may have the following rights regarding your personal data:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request that we correct any inaccurate or incomplete data
  • Deletion: Request that we delete your personal information, subject to certain exceptions
  • Restriction: Request that we restrict the processing of your data in certain circumstances
  • Portability: Request a copy of your data in a structured, machine-readable format
  • Objection: Object to the processing of your personal data for direct marketing purposes
  • Withdraw consent: Where processing is based on consent, you may withdraw it at any time

To exercise any of these rights, please contact us at info@rankbrainsolutions.com. We will respond to your request within 30 days.

10Third-Party Links

Our website may contain links to external websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

11Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal data, please contact us so we can take appropriate action.

12Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated policy on this page and revising the "Last updated" date. We encourage you to review this policy periodically.

13Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

RankBrain Solutions

Email: info@rankbrainsolutions.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with this policy, please do not use our website or services.